Telehealth is no longer a pandemic stopgap—it's a permanent feature of modern healthcare. But many providers are still struggling to deliver the same quality of care virtually that they do in person. Here's how to optimize your telehealth practice in 2026.
Technical Setup:
• Lighting: Position yourself facing a window or use a ring light. Avoid backlighting that puts your face in shadow.
• Camera Position: Eye level, about arm's length away. Looking down at a laptop is unflattering and creates distance.
• Audio: Use a headset or dedicated microphone. Built-in laptop mics pick up too much ambient noise.
• Bandwidth: Ensure at least 10 Mbps upload speed. Use ethernet when possible; WiFi can be unreliable.
Clinical Best Practices:
• Pre-visit Preparation: Review the chart before connecting. Have relevant documents open and ready.
• Patient Instructions: Send clear instructions for app installation, lighting, and camera positioning.
• Physical Exam Alternatives: Guide patients through self-examination techniques. Request photos or videos when needed.
• Documentation: H3Xi can transcribe and document telehealth visits just like in-person encounters.
H3X's Built-in Telehealth Advantage: Unlike third-party integrations, H3X's telehealth is native to the platform. No switching apps, no separate logins—just click to connect with full EHR integration.
The providers who master virtual care will thrive in the hybrid healthcare future.